Practice Quiz

Veterinary Practice Manager

Category - CVPM

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Reverse delegation can occur when an employee runs in to a problem during an assigned task and then comes back to the manager for a solution. What is the best way to handle this situation?
  1. Solve the problem to ensure that it is handled correctly
  2. Reassign the task to another employee
  3. Insist on recommendations and solutions from the employee
  4. Ask for a third party intervention
Explanation
Answer: C-The best way to handle reverse delegation is to insist on recommendations and solutions from the employee. When a manager delegates downward it involves the employee making the necessary decisions to complete the task. Employees should be trained not to push decisions back to the manager, as it defeats the purpose of delegation.
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