Pheona the Phenomenal Phlebotomy Tech is instructing her patient on collecting a sputum sample. Pheona places the sputum container near the patient and says, “Mr. Specterent, your doctor wants a sample of your sputum for testing; sputum is the stuff you are coughing-up. The way to collect a good sample is to rinse your mouth with water, try to cough deeply, and spit the sputum into the cup. If you feel ready now, I can wait, if not, when you do get a sample, please close the lid and let the nurse know. It’s important for the sample not to sit too long. Do you have any questions?” What (if anything) did Pheona do wrong?