NREMT EMR First Responder

Category - Patient Assessment

Patient interviews from an alert patient are your best source of information. All of the following apply to an effective patient interview except one. Which of the following is not appropriate for an effective patient interview?
  1. Use a normal tone and rate of speech with the patient
  2. Reassure the patient that you are there to do everything you can to help them
  3. Continue to reassure the patient that everything will be fine
  4. Ask the patient his/her name and age
  5. Ask the patient what is wrong and if he/she is experiencing any pain
Explanation
Answer: C - During a patient interview, each of the steps above are appropriate except reassuring the patient that everything is going to be fine. Never falsely reassure a patient. Simply explain that you are there to help the patient. Asking the patient’s name will help you assess the patient’s mental status, as well as gain trust and elicit a response if the patient’s mental status changes. If a patient is not an adult, assure the patient that you will contact the parents. Asking what is wrong with the patient will help you determine the patient’s chief complaint, which can guide other questions during the interview.
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