Practice Quiz

CLEP Management

Category - CLEP Management

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Mark has an employee who is able to do the job functions, but is not willing to do them. Which leadership style would be best suited for use with this employee?
  1. S1: Directing
  2. S2: Selling
  3. S3: Participating
  4. S4: Delegating
Explanation
Answer: C - The participating (S3) leadership style is best suited for employees such as this one where the employee is able to perform the job tasks, but either unwilling or insecure about performing them.

Key Takeaway: Hersey and Blanchard’s model of situational leadership states that employees who are able to perform the job functions, but unwilling or insecure about them are a level 3 (R3) readiness. Because of this, it is recommended that a S3 participating leadership style be used. This style includes a significant amount of encouragement and support for the employee, but very little actual task direction.
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