CLEP Management

Category - CLEP Management

In Company XYZ, the marketing department is often in conflict with the manufacturing department. What type of conflict can this be characterized as?
  1. Interpersonal
  2. Intrapersonal
  3. Inter-group
  4. Intra-group
Explanation
Answer: C - Because the conflict is between two distinct groups, the conflict is characterized as an inter-group conflict.

Key Takeaway: Conflicts can occur between groups as well as between individuals within those groups. An inter-group conflict (conflict between two groups) can occur when each group has different and opposing objectives. For example, the marketing department might be tasked with generating high sales volume while the manufacturing department might not be able to respond to those increased sales in a timely manner. This would create a potential conflict between the two groups.
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