CLEP Management

Answer: A - The directing leadership style (S1) is most appropriate for Emily since she is low on the readiness scale (R1).

Key Takeaway: Hersey-Blanchard’s life cycle and situational leadership model provide four different readiness levels (R1 through R4) and four different situational leadership styles to match (S1 - S4). For an employee who is low on the readiness scale (R1) such as Emily, it is best to use a S1 directing leadership style which provides a high level of task coaching and direction and a low level of relationship behaviors such as questions and encouragement.