Food Service Manager Exam Prep

Category - Management

Factors which may negatively affect a manager’s ability to provide an effective employee performance review include:
  1. Use of objective standards to evaluate performance
  2. The tendency to evaluate an employee on his/her “best trait”
  3. Focusing on concerns of interest to the employee
  4. Asking questions that stimulate interaction between manager and employee
Explanation
Answer: B - Factors which may negatively affect a manager’s ability to provide an effective employee performance review include the tendency to evaluate an employee on his or her “best trait”. Bias based on one trait of an individual (the “halo effect”) may lead to bias in other areas, including assessment of work performance.
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