Assertive communication allows us to constructively confront and find a mutually satisfying solution where conflict exists. A person overcomes the fear to speak his or her mind or trying to influence others, but doing so in a way that respects the personal boundaries of others. There are several characteristics, such as posture. Why is this important to assertive communication?
Explanation
Answer - D - There are six main characteristics of assertive communication that include eye contact, body posture, gestures, voice, timing, and content. Eye contact demonstrates interest, body posture will improve the significance of the message, gestures add to emphasis, voice levels are modulated to a convincing tone, timing maximizes receptivity, and content involves what you have to say.
