Practice Quiz

CRNE Exam Prep

Category - Partnership

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A nurse meets with the family members of a client with Alzheimer’s disease. The nurse and the family agree that effective communication is essential when caring for the client. The nurse encourages the family members to adhere to which of the following strategies when communicating with the client?

  1. Ask one question at a time
  2. Speak in a loud voice
  3. If the client has difficulty understanding, repeat words that were used the first time
  4. None of the above
Explanation

Answer: A - The family members are instructed to ask one question at a time. The family members are taught to give one-step directions. Speaking in a loud voice can agitate the client. It is recommended that the family members speak distinctly without shouting and use pauses to give the client time to process the information. Eye contact is important. Facial expression and body language add more information to the communication. If the client has difficulty understanding the first time, do not repeat; instead, rephrase.

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