CompTIA A+ 220-1001/1002 Practice Test

Category - CompTIA ASP

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A customer complains that their touch screen is working but the response is inaccurate. Which common resolution should be performed to help troubleshoot the problem?

Check backlight failure
Replace the screen
Recalibrate the device
Reinstall graphics drivers

Explanation

Answer: C – One common resolution for inaccurate touch screen response is device recalibration. The device has a feature ready to be used for this task.

You don’t need to replace the screen nor reinstall the graphics drivers. Backlight failure is one cause for a dim display.

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