A clinical social worker is contacted by a family receiving services. Due to cutbacks, the father of the household has been let go from his job and not been successful in finding new work. The fuel oil has run out that provides this family with heat, and they have no current method to pay for more. The weather forecast is calling for dangerously cold temperatures within the next 48 hours, and there are two small children in the home. Since the human service office does not currently have the funding to provide assistance, what should the clinical social worker do next?