CBAP Business Analyst Exam Prep

Answer: C - A clear advantage of open-ended surveys or questionnaires is that they provide in-depth information that other techniques may miss.

Key Takeaway: Open-ended surveys or questionnaires are similar to interviews in that they allow the respondent to express their preferences, needs, and opinions in their own words. Unlike closed surveys, respondents are not bound by a set number of answers from which they choose. Open-ended surveys also provide information that may have otherwise escaped the Business Analyst when drafting the survey.