CBAP Business Analyst Exam Prep

Answer: A - True. Closed surveys are used when a topic of questioning is known and a set of choices/options are given to the respondent.

Key Takeaway: Closed surveys or questionnaires typically give the person to whom they are administered a number of answers from which he or she can choose.

For example, assume that you are the manager of a Sears branch and you give some of your customers questionnaires on the denominations of gift certificate dollars the branch should offer. Among the choices are $25, $50, $100, and $200. Customers can choose which of the denominations they would choose given their preferences.