Six Sigma Green Belt

Category - Black Belt

A Black Belt practitioner is asked to facilitate a series of workshops in an organization. She notices that a few participants in the workshop are dominating the discussion. To provide leadership in this group setting, the practitioner must:
  1. request that all speaking out of turn to leave
  2. give every person a chance to contribute
  3. end the workshop session early
  4. separate the dominating participants from the group
Explanation
Answer: B - To provide leadership in this group setting, the practitioner must give every person a chance to contribute.

Key Takeaway: Team facilitation techniques are an important toolset used by Six Sigma Black Belt practitioners. During group settings such as a workshop, a few people may dominate a discussion and it is the role of the practitioner to facilitate a discussion whereby everyone gets an opportunity to participate fully.
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