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FSOT: 500 Test Prep Study Questions - Question List

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186. "Which employee at your last job did you get along with the least and how did you handle it?", is a question that you might ask an applicant in an interview to gauge her:
  1. performance in stressful situations
  2. motivation level
  3. genuine interest level in the position
  4. suitability for the position's skill requirements
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187. Your management team has decided that a Continuous Improvement Plan or CIP, such as the one suggested by Edward Deming, is the best way for the department to meet its long term goals. As part of this plan you will most likely
  1. avoid regular appraisal of plan status
  2. design a document specifying actions to be taken
  3. value quantity over quality
  4. A and B
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188.
Members of management seeking to improve their effectiveness and relationship with employees as well as optimizing the organization's performance, could utilize the appraisal process of:
  1. job rotation
  2. upward feedback
  3. mentoring
  4. executive education
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189. A U.S. post office branch choosing to hire an employee with no disabilities over a slightly more qualified candidate restricted to a wheelchair, could be a violation of:
  1. the Civil Rights Act of 1964
  2. the Americans with Disabilities Act of 1990
  3. the Rehabilitation Act of 1973
  4. B and C
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190. A manager is most likely to have long term success in motivating an employee by focusing on:
  1. performance based bonuses and incentives
  2. reminders that job continuance requires successful performance
  3. a better understanding of the employee's goals and interests
  4. developing competition between employees
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