FSOT: 500 Test Prep Study Questions - Question List

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171. Which of the following activities should an organization engage in when dealing with issues of diversity in the workplace?

Categorize employees by group in an effort to anticipate their future behavior and its effect on the organization
Assume that all people of similar age, gender, ethnic, or geographic background will perform and behave similarly
Eliminate the issues that may come about as a result of having a diverse group of employees by minimizing diversity in the job force
Ensure equality throughout the organization regardless of the position or person and resolve that individual differences should be recognized but not used to determine a person's potential

172. Which of the following common management tools defines roles and responsibilities?

173. Which of the following outcomes renders negotiation based on the positions of negotiating parties dangerous?

Prohibits negotiators from understanding the underlying emotions
Could result in a vague negotiated agreement
Can be too controversial
Distracts negotiators from focusing on the underlying concerns of the negotiating parties

174. When negotiating, for which of the following reasons is it important to know your Best Alternative To Negotiated Agreement (BATNA)?

You need to communicate your BATNA to the party with whom you are negotiating
Your BATNA provides a standard against which any proposed negotiated agreement should be measured
Your BATNA is the starting point for the negotiation
Your BATNA allows you to negotiate without emotion

175. Employers are required to complete an I-9 form on all employees to verify: