Practice Quiz

FSOT: 500 Test Prep Study Questions - Question List

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196. Management tendencies to skew an evaluation or appraisal positively in all areas due to high employee performance in a few areas should be avoided and is known as:
  1. central tendency effect
  2. leniency bias
  3. halo effect
  4. recency effect
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197. In conducting an employee evaluation, which of the following is a "soft" area to which employees are most likely to take personal offense?
  1. sales figures
  2. absenteeism
  3. teamwork
  4. production quotas
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198. Involving numerous people in an employee's evaluation such as co-workers, customers, the employee, and supervisors is known as:
  1. 360-degree feedback
  2. Knowledge management
  3. Job coaching
  4. All in one evaluation
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199. According to Maslow's Hierarchy of Needs, a person will place greater importance on:
  1. self-actualization
  2. belongingness
  3. physiological needs
  4. cognitive needs
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200. Although supervision of employee's productivity and daily actions is an accepted management role, a balance must be maintained and micro-management can commonly result in:
  1. lack of communication
  2. stifling initiative
  3. increased morale
  4. improved performance
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