Practice Quiz

CBAP Business Analyst Exam Prep - Question List

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156. According to studies, approximately 55% of all communication is based on this form of communication:
  1. Paralingual
  2. Nonverbal
  3. Feedback
  4. Active listening
  5. Psycholinguistic
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157. True or false: Paralingual communication pertains to the way that the pitch and tone of a voice convey meaning
  1. True
  2. False
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158. Steven is a Business Analyst preparing a review session of his requirements document. To have a productive requirements review, Steven must arrange for _____________.
  1. his supervisors to be present at the discussion
  2. experienced reviewers who are neutral
  3. comments to be made on him as author and not the document
  4. reviewers to receive the document at the discussion only
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159. For which of the following should you use a formal, written communications method?
  1. Negotiating a contract
  2. Change request
  3. Status report to the CEO
  4. Requesting essential resources
  5. All of the above
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160. A _____________ is a document or collection of notes or diagrams that is used by the Business Analyst to organize and analyze requirements.
  1. work structure
  2. formal deliverable
  3. work product
  4. informal deliverable
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