CBAP Business Analyst Exam Prep

Answer: E - All of the choices should be formally written and documented.

Key takeaway: Formal written documentation is a way of covering yourself, but also articulating the importance of a request or task. For instance, a formal request for more resources must be taken seriously be a senior manager. In organization, there are constant informal requests for more resources. “I’m overworked” or “If we only had another guy on this team” are common refrains but generally ignored. A written request says “I’m serious, this project needs more for us to get it done.”