Practice Quiz

CBAP Business Analyst Exam Prep - Question List

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6. According to the Balanced Scorecard by Kaplan and Norton (1996), the customer strategic goals of a company aim to ________.
  1. manage how customers view the company
  2. increase overall sales amongst growth areas of primary market
  3. develop high-visibility products
  4. promote the functional performance of the company
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7. During enterprise analysis, the Business Analyst works with _______ and ________ to provide management with detailed information and insights about current project investments.
  1. key stakeholders; subject matter experts
  2. key stakeholders; ‘C’ level executives
  3. subject matter experts; marketing specialists
  4. ‘C’ level executives; growth experts
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8. According to the Balanced Scorecard by Kaplan and Norton (1996), the internal operations’ goals of a company aim to _______.
  1. promote new product development
  2. increase core competency several folds in one fiscal year
  3. increase process and functional performance of core competencies
  4. minimize the tax impact of the company
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9. The ultimate goal of enterprise analysis is to provide recommendations on _________.
  1. hiring or firing key stakeholders
  2. reducing the tax burden of the company
  3. selecting best projects for company investment returns
  4. increasing the company’s direct market shares in the upcoming fiscal year
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10. According to the Balanced Scorecard by Kaplan and Norton (1996), the learning and innovation strategic goals of a company aim to address all of the following EXCEPT ___________.
  1. technology application in the workplace
  2. learning and skill development of employees
  3. new product development
  4. market segmentation needs
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