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131.Boris hires an outside vendor to maintain their servers. However, he is extremely concerned about uptime. In order to remain profitable, Boris’ company needs to have 99% uptime. Which of the following would be a clause Boris would want to include in the contract to directly address this requirement?
134.A local software production company receives new management. The managers ask Business Analysts to develop a visual representation of the company’s structure or a(an) _________.