Practice Quiz

Alcohol Safety - Question List

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106. When chatting with customers, what are some important things you can learn about them that may influence how much (or how little) alcohol you should serve them?
  1. How much they are planning on drinking
  2. Their mental state
  3. Whether the customer is taking medication
  4. All of the above
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107. Which of the following customers is especially in need of a glass of water with his or her drink?
  1. A customer drinking alcohol mixed with soda
  2. A customer with a “neat” drink or one served “straight up”
  3. A customer sipping alcohol served “on the rocks”
  4. A customer drinking a beer
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108. What is the best thing to do if a customer wants to order multiple drinks at a time for his or herself?
  1. Politely tell him or her that you are only able to serve him or her one drink at a time.
  2. Since there’s no law against it, give him or her what he or she wants.
  3. Allow it only if he or she is ordering two (or more) of the same drink.
  4. Cut him or her off for showing signs of intoxication.
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109. Your manager tells you that he or she is setting up a “traffic light system” for serving guests alcohol. What does this most likely refer to?
  1. A system used by some bars as a checklist for determining whether or not IDs are valid.
  2. A system used by servers to determine the order in which their tables should be served alcohol.
  3. A system used to figure out whether or not a guest should be driving.
  4. A system to gauge how intoxicated guests are getting and therefore how much you should serve them.
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110. Out of the following customers, who should you be the most concerned about?
  1. A customer who is ordering another drink after already having three beers
  2. A customer who is dancing and singing along to a horrible pop song
  3. A customer who is putting his or her head down and shutting his or her eyes
  4. A customer who is being loud and obnoxious
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