Six Sigma Green Belt Exam Prep - Question List

Select how would you like to study

51. A manager of an 800-room hotel wishes to study the time it takes to deliver luggage to a room. For 10 days, he collects data on delivery times which can be up to 20 per day. What measure of dispersion can he use to analyze this data?
  1. mean
  2. standard deviation
  3. median
  4. mode
52. Weigh-It-Right is producing a new brand of scales that measures body fat in addition to weight. Under testing conditions, the scale shows a consistent weight of 0.25 lbs. What is this an example of?
  1. constant bias
  2. constant variation
  3. constant average
  4. constant overeating
53. A national dairy farm is facing significant revenue losses due to customer returns and store rejections of their milk products. Executives wish to quantify the actual cost of poor quality on revenues. Cost of Poor Quality (COPQ) includes the following EXCEPT:
  1. cost of labor to repair a problem
  2. cost of failure prevention programs
  3. cost of new and extra materials used
  4. cost of additional utilities used
54. A marketing company claims that its customer return 12% of promotional surveys they conduct on a quarterly basis. To test this claim, a random sample of 1000 customers are sent a promotional survey. The significance level (a) of this study is set at 0.05. What does a significance level imply?
  1. probability of rejecting the alternate hypothesis when it is true
  2. probability of accepting the null hypothesis when it is false
  3. probability of accepting the alternate hypothesis when it is false
  4. probability of rejecting the null hypothesis when it is true
55. Researchers at a soap production company are interested in the purchasing differences amongst 3 of their products (Product 1, Product 2, and Product 3). They state a null hypothesis that there are no differences between mean sales of the 3 products. The alternate hypothesis is stated as:
  1. H1: Not all µx are the same (where x is a product)
  2. H0: Not all µx are the same (where x is a product)
  3. H1: µ1 = µ2 but not µ3
  4. H0: µ2 = µ3 but not µ1

Select how would you like to study