Practice Quiz

CompTIA 220-802 Certification Practice Test

Category - 802

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A page jams in the printer that is locally attached to your printer. You see the paper jam in the front of the printer and manually remove it. However, the paper jam message continues to display. What are two options?
  1. Restart the computer.
  2. Try printing again to clear the message.
  3. Restart the printer.
  4. Look for the other paper jams and clear them.
Explanation
Answer: C and D - Error messages can get stuck in memory, and small pieces of a paper jam are not always obvious.
Key Takeaway: Open the different access panels, make a visual inspection, and remove any paper stuck in the equipment. Be careful of high temperature printer parts. Turning the printer off and then off again may clear the printer error message.
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