CPCE Exam Prep

Category - Fundamentals

Which of the following is not an open question?
  1. What brought you here?
  2. How are things going?
  3. Did you have a good week?
  4. How did you react?
Explanation
Answer - C - The question “did you have a good week?” allows the person to answer in a closed way, either yes or no, without giving any additional information and is thus not a good way to elicit information in an interview with a client. “What brought you here,” “how are things going,” and “how did you react” all require the client to answer in greater detail and brings in a depth to the interview.
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