CPCE Exam Prep

Category - Ethics

What is quality assurance and control as it pertains to a clinical practice?
  1. It has to do with the air quality within the building
  2. Assuring the clients that the counselors are of good quality
  3. Ensuring all client files are accurate and up-to-date
  4. All of the above
Explanation
Answer - C - Quality assurance and control in a clinical practice ensures all client files are accurate and up-to-date, with all necessary legal documents filled out and signed, treatment plans completed and signed by client and clinician, assessments have been entered into the file, any testing results are in place, progress or case notes are accurate and up-to-date, and client’s progress and any other clinical notes of concern are documented. This may be done by the clinic supervisor, a team of counselors, or a quality assurance team member.
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