Which term is best describes the process used to lessen or reduce the impact of a crisis?
  1. Risk Assessment
  2. Recovery
  3. Prevention
  4. Mitigation
Explanation
Answer: D - Mitigation is the process used to reduce or lessen the impact of a crisis or threat.

Key Takeaway: Crisis mitigation should be used whenever the crisis cannot be prevented entirely - such as in the case of a tornado or fire. Mitigation plans should be included in the Business Continuity Plan and trained to employees throughout the organization.
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