You have purchased ten new laptops for your employees. When you try to install Windows XP Professional on the laptops, you keep getting an error that the hard drive cannot be accessed. You restart the installation and get the same error. What action should you take?
Explanation
Answer: A - To fix this problem, you would need to request an XP driver from the hard drive manufacturer and install it during the text-mode of installation.
Key Takeaway: This is a command error that would most likely state, “Setup did not find any hard disk drives installed in your computer. Make sure any hard disk drives are powered on and properly connected to your computer and that any disk-related hardware configuration is correct. This may involve running a manufacturer-supplied diagnostic or setup program. Setup cannot continue. To quit Setup, press F3.” This problem occurs when you have a SATA hard drive and you have RAID/SATA mode configured in BIOS. The two ways of fixing this problem include to change the SATA Mode to IDE in BIOS or download SATA RAID drivers from your motherboard manufacturer’s website, extract the drivers to a floppy disk, and then insert the floppy to your computer during Windows XP installation.
