Jack installs a fax service with the default options on his Windows XP Professional computer. His computer is configured to use an internal fax modem. He can successfully send faxes from his computer, but the computer’s fax monitor never answers incoming calls. How should you fix this issue?
  1. Use the Fax console to redirect faxes to the My Faxes folder.
  2. Reinstall the Fax service, selecting the option to receive faxes.
  3. Use the Fax configuration Wizard to enable the fax modem to receive faxes.
  4. The fax modem is faulty. Replace it.
Explanation
Answer - C - To enable the fax configuration to answer incoming calls, use the fax configuration wizard to enable the fax modem to receive faxes.

Key Takeaway: - Windows XP can send, receive, track, and monitor faxes without an external fax machine. The computer needs to have a fax modem that is connected to a telephone line. The fax service is not configured to receive incoming calls by default; it needs to be configured.
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