CBAP Business Analyst Exam Prep

Category - Requirements Planning & Monitoring

How did famous management thinker Joseph Juran define quality?
  1. Achieving six sigma
  2. Zero defect manufacturing
  3. Value for cost
  4. Fitness for use
  5. Successful scope verification
Explanation
Answer: D - Joseph Juran is one management thinker we think all BAs should know about. Ever been asked what is quality? It’s a tough question to answer. We think the “fitness for use” definition Juran came up with is a good framework to think about quality. It implies a balance between managing defect and not spending too much for quality that isn’t really needed.

Key Take Away: Remember “fitness for use” as a definition if you ever need to remind someone that they are going overboard in quality requirements. For instance, a brake disc doesn’t need to be perfectly shiny - it needs to stop your car. That’s what it’s use is.
Was this helpful? Upvote!
Login to contribute your own answer or details

Top questions

Related questions

Most popular on PracticeQuiz