A customer complains that at times, their phone signal suddenly drops or beocmes weak. Which of the following could be the problem?

  1. Defective OS update
  2. The SSID for the wireless access point has changed
  3. Too many apps installed on the phone
  4. Conflicting phones with different wireless communications provider
Explanation

Answer: A – One reason for phone signal issues is a defective OS update (either the OS manufacturer update or the carrier itself is the problem). It could be that the OS manufacturer pushes an update that actually degrades performance.

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