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Nurse Executive Certification Exam Prep

Category - Nurse Executive Practice Test

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What are the five modes of conflict resolution?
  1. Collaborating, compromising, competing, avoiding and accommodating
  2. Collaborating, compromising, competing, avoiding and affinitizing
  3. Avoiding, accommodating, collaborating, consulting and commanding
  4. Avoiding, accommodating, collaborating, consulting and collegiality
Explanation
Answer: A - The five modes of conflict resolution are collaborating, compromising, competing, avoiding and accommodating. These modes vary along the continuums of uncooperative to highly cooperative and from nonassertive to highly assertive.

Category: Human resources management - Conflict and crisis management
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