Risk Management Professional Exam Prep

Category - Risk Management

Projects that involve two-sided communication tend to advance with fewer issues and risks. Which answer best exemplifies two-sided communication for Project Janus?
  1. Reporting out on a Project Janus via e-mail
  2. Delivering a hard copy status update on Project Janus personally to each project member’s desk
  3. Offering help to a team member who is having trouble completing a particular task
  4. Asking to be included on meetings outside the scope of the project
  5. All of the above
Explanation
Answer: c - Offering to help a team member who is struggling is the best answer and exemplifies a proactive, two-sided communicative stance.

Reporting out via email is a standard, typically uni-directional form of communication to a project’s stakeholders.

Delivering a hard copy status report to each member’s desk doesn’t imply any feedback from members.

By definition, asking to be included in meetings for a project outside of the scope of your current project is not beneficial. After all, if it were, it would be in scope!

Key Take Away: Two-sided communication is not only about giving and receiving important information that can impact all aspects of a project, but is also about acting on that information in a way that best serves the project.

Janus is a two-faced god in Roman mythology. He was the God of doors, gates and beginnings/endings. Janus had one good face and one evil face and the expression is sometimes a derogatory one for someone who puts on a good front but behaves badly or unethically when no one is looking (a two-faced liar). We thought this would be a helpful memory heuristic for two-sided communication, though being two-faced obviously isn’t a good thing.
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