PgMP Program Manager Exam Prep

Answer: A - In the forming stage, the team is just getting together. The storming stage involves conflict and resolution over exactly what, who and how the project will get done. In the norming stage, the team starts to learn how one another works and moves towards optimal performance. Finally, the team will achieve the performing stage, where the group works like a well-oiled machine.

Key Takeaway: Good project managers can get their teams through the storming phase quickly. Bad ones never get out of it. As program manager, you must keep a close eye on how your project managers build team relationships.