PgMP Program Manager Exam Prep

Category - Program Management

Program quality assurance includes all of the following except:
  1. Cross-project quality activities
  2. Cross-program quality activities
  3. Quality activities for some selected projects at the project level
  4. Quality activities for the non-project but program-related work
Explanation
Answer - C - Quality activities for some selected projects at the project level are not included in program quality assurance.

Key Takeaway: Quality assurance is the application of the planned systematic quality activities. The Perform Quality Assurance process regularly evaluates the program performance to make sure the program complies with the planned quality standards. Quality assurance at the program level focuses on: cross-program quality activities, cross-project quality activities, activities to address the overarching quality needs of the customers, and quality activities for the non-project program work including service management.
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