Food Service Manager Exam Prep

Category - Management

A foodservice manager wants to change the overtime policy for kitchen employees, most of which belong to the union. What steps does the manager need to follow to bring about the desired change?
  1. Ask the kitchen staff for a “show of hands” about the proposed change, and decide based on majority rule.
  2. Make the change without discussing it with anyone.
  3. Put the proposed change in writing and set up a meeting with union representatives to discuss it.
  4. Ask the staff members with the most seniority for their opinion and make the decision based on their input.
Explanation
Answer: C - A foodservice manager who wishes to change the overtime policy for unionized kitchen employees must put the proposed change in writing and meet with union representatives to discuss it. Union representatives will then vote on the proposed change.
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