Patrick, a Project Manager at the Ponzi Financial Services firm, is staffed on a key strategic project and is privy to the firm’s client information. His manager Bernie has asked him to keep the information confidential. What would be considered an inappropriate use of Patrick’s access to information according to the Code?

  1. Discussing the project during lunch out with a fellow project manager from his consulting firm
  2. Discussing client information as it pertains to his project with other project stakeholders
  3. Giving a private project status to the stakeholders who request it
  4. All of the above
Explanation

Answer: A - According to the Code, Project Managers should be careful in safeguarding confidential information and should not share confidential client information with anyone outside of the project team.

Discussing portions of client information as it pertains to the project is permissible with other stakeholders if care is taken to safeguard the client’s identity.
Giving a project status to stakeholders who request it is permissible, and since stakeholders are team members, they must also guard confidential information.

Key Take Away: Experienced Project Managers exercise superior discretion relative to what information they discuss with whom, and where. You never know who might be listening, no matter how benign the situation may seem. Be careful when taking calls in public areas. The best thing to do is to always be a professional.

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