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CompTIA 220-802 Certification Practice Test

Category - 802

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Your customer complains that the USB port never worked on his XP Home desktop computer with any USB device. You find that the USB port is present, but not working with any USB device. Which of the following could resolve the problem?
  1. Enable USB in the BIOS settings.
  2. Use a USB hub.
  3. Nothing. The OS doesn’t support USB.
  4. Enable USB using Networking applet in the Control Panel.
Explanation
Answer: A - Enable the USB settings in the BIOS to make the USB device work on the USB port.

Key Takeaway: To achieve proper USB connectivity, the following basic system elements must be present and working correctly: support from the BIOS, support from the Operating System, physical USB ports, and a USB Device.
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