You work in IT support for your organization. Your co-worker, Jane complains that although she is able to access Jack’s computer, she is not able to make any changes to the Word document in Jack’s shared folder. Which of the following could fix this issue?
  1. Configure thewrite permissions on Jack’s computer.
  2. Configure thewrite permissions on Jane’s computer.
  3. Replace the Word document in the shared folder.
  4. Check if Jane can ping the loopback address.
Explanation
Answer: A - The write permissions on Jack’s computer need to be configured in order to make any changes to the Word document in Jack’s shared folder.

Key Takeaway: The fact that Jane can access Jack’s computer eliminates the need to ping the loopback address. Replacing the Word document will not help since this is not a problem with the document. Jack should configure the appropriate write permission to allow Jane to modify or edit the document.
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