You upgrade a client computer from Microsoft Windows NT workstation 4.0 to Windows XP Professional. After the upgrade, the user reports that his computer now starts with Display settings of 640 x 480 screen resolution and 16 colors. He is unable to change these display settings or select Windows XP themes. How should you fix this problem?
Explanation
Answer: C - To be able to use a higher screen resolution, color depth, and XP themes, you must update the video adapter driver.
Key Takeaway: In this scenario, the driver used for the video adapter worked fine when the OS was Windows NT 4.0. The driver may have been a version that is compatible with Windows NT 4.0, not Windows XP Professional. Hence, you should update this driver version to the one that is compatible with Windows XP Professional.
