Nurse Manager

Answer: B - You would expect this nurse to be at the competent level. Pat Benner’s “Novice to Expert” theory describes this nurse as a competent nurse despite the fact that this nurse has 10 years of nursing experience. It is the newness to the specialty care area (ER) that determines the nurse’s level of expertise. Because this nurse now has 2 years of experience in the ER specialty area, the nurse should be expected to be competent and not proficient or expert.

Category: Human resources management - Staff development and retention