CompTIA A+ 220-801

Category - 801: Procedures

You are performing a data restore on a computer that has crashed. While restoring the data, you notice a large amount of unprotected information about the user’s banking practices, PayPal transactions, and other confidential data. What should you do?
  1. Nothing, just ignore it.
  2. Place the data in an encrypted directory on the computer and then tell the customer what you did.
  3. Advise the customer this data could be potentially located and copied from his computer, and describe some security measures they should implement.
Explanation
Answer: C - Let the customer know the risk and ways to resolve the issue.

Key Takeaway: No information on a computer connected to a network, and especially to the Internet, is absolutely safe. Be the professional and advise clients of potential risks and how to address them.
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