CompTIA A+ 220-801

Category - 801: Procedures

During routine computer maintenance of users’ computers you come across a CD labeled “Employee Review and Promotion.” What should you do upon discovering this item?
  1. Copy the CD to share with colleagues who may find the information useful.
  2. Notify your supervisor of the discovery and do not look at the contents of the CD.
  3. In a secure location, load the contents of the CD and attempt to identify the owner.
  4. Leave the CD where it is and do not touch it.
Explanation
Answer: B - If you come across a CD of confidential information you should notify your supervisor of the discovery and be sure not look at the contents

Key Takeaway: Confidentiality is an extremely important consideration, not just for the user’s sake, but also for yours. If you are the last known person to have access to confidential information and that information is somehow used for nefarious means, you will be the one to blame (and likely lose your job as a result). The safest way to deal with any confidential information or media you believe to contain confidential information, is to notify a supervisor that you have come across the information and let them tell you what to do. Additionally, never open or access anything that seems confidential or private.
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