CompTIA A+ 220-801

Category - 801: Printers

A user recently purchased a new computer and now complains that their printer does not function properly. Which of the following is the FIRST thing you should check?
  1. Updated printer drivers
  2. Printer calibration
  3. Printer connection method
  4. Printer compatibility
Explanation
Answer: D - When troubleshooting an older printer on a new computer, the first thing you should check is printer compatibility.

Key Takeaway: Not all printers work with all computers and OSes. You should check the printer drivers, calibration, and connection methods when connecting to a new computer, but first and foremost, you need to determine whether or not the printer is even compatible with your new system.
Was this helpful? Upvote!
Login to contribute your own answer or details

Top questions

Related questions

Most popular on PracticeQuiz