Practice Quiz

Nurse Manager

Category - HR

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You are observing a work group and you notice that the team is able to come to a mutually agreed upon plan when some people in the group give up their own ideas and agree with other members in order to ensure the success of the group in terms of its goals. What should you conclude regarding this?
  1. This plan results from desirable behaviors during the norming phase
  2. Groups must have high degrees of conflict in order to be productive
  3. People should never be forced to give up their own ideas
  4. Know that groups must be conflict free in order to be productive
Explanation
Answer: A - You should conclude that this plan resulted from desirable behaviors during the norming phase of group development. Although conflict and disagreement are beneficial to groups, high degrees of inappropriate conflict have to be controlled and eliminated during group storming. Giving up one’s personal ideas for the common goals of the group is appropriate as long as it is not the result from coercion.

Category: Human resources management - Relationship management
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