Practice Quiz

FINRA Series 63 (NASAA)

Category - Series 63

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You are a newly licensed agent and are making cold calls to generate business. According to the Telephone Consumer Protection Act of 1991 (TCPA), you may only place your calls between the hours of
  1. 8 a.m. and 9 p.m., based on your time zone.
  2. 8 a.m. and 9 p.m., based on your prospective customer’s time zone.
  3. 8 a.m. and 7 p.m., based on your prospective customer’s time zone.
  4. 8 a.m. and 7 p.m., based on the Pacific Time Zone.
Explanation
Answer: B - The TCPA mandates that you place your calls only between the hours of 8 a.m. and 9 p.m., based on your prospective customer’s time zone. This is a rule that applies to all telemarketers.
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