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Nurse Manager

Category - HR

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Which of these conflict resolution modes, or methods, is both assertive and cooperative?

Negotiating
Avoiding
Accommodating
Apathy

Explanation

Answer: A - Negotiating is a conflict resolution method that is both assertive and cooperative. Avoiding is uncooperative and unassertive; accommodating is cooperative but not assertive. Apathy is defined as a lack of feeling and emotion.

Category: Human resources management - Conflict and crisis management

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