Food Service Manager Exam Prep

Category - Management

Which of the following statements about quality circles is incorrect?
  1. Quality circles are groups assembled to solve work-related problems.
  2. Quality circles are based on the principles of “Plan, Do, Check, Act”.
  3. Individuals participating in quality circles do not require special training or skills.
  4. The use of quality circles may increase productivity and workplace congeniality.
Explanation
Answer: C - Quality circles are groups of individuals who are assembled to solve work-related problems. Members of a quality circle must be trained by a skilled leader.
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