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Nurse Manager

Category - HR

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Which mode of conflict resolution is appropriate when an immediate and decisive action must be initiated?

Accommodating
Competing
Collaborating
Confronting

Explanation

Answer: B - The competing mode of conflict resolution is appropriate when an immediate and decisive action must be initiated. This mode is also appropriate when unpopular decisions have to be made and when give and take solutions may result in long term consequences such as continued conflict and goal obstruction.

Category: Human resources management - Conflict and crisis management

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