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Nurse Manager

Category - Performance

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Which is the least effective form of power and the one that leads to resistance and resentments?

Manipulative power
Coercive power
Referent power
Informational power

Explanation

Answer: B - Coercive power is the least effective form of power and the one that leads to resistance and resentments. Referent power is defined as the ability of individuals to attract loyal follows as based on some characteristic of the leader. Informational power is defined as power that is obtained with some knowledge, facts or data.

Category: Performance improvement - Promoting intra/interdepartmental communication

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